About online exams with Pearson VUE
Introduction to online proctored exams with Pearson VUE
Microsoft partners with Pearson VUE to deliver online exams to your home or office. A proctor will monitor your exam via webcam and microphone to maintain the integrity of exam results. Learn more about the online proctoring experience by visiting the Pearson VUE site.
Participating countries/regions and supported languages
Online exams are available in most, but not all, countries/regions. Many exams are localized into various languages; however, greeter support, proctor support, and proctoring software will be communicated in English (there may be limited Japanese availability) even if your exam is in another language.
Before you register for an online exam
- If you need special equipment, extra time, or other accommodations during an exam, please request these accommodations before scheduling so we can provide the best experience. Learn how to request an accommodation at Request accommodations.
- Make sure your computer meets the minimum system requirements by reviewing Pearson VUE’s detailed information on what's required. For network administrators who need advanced networking requirements, review the OnVue Technical Requirements for the Candidate.
- Complete the required system test on the same computer and in the same location you’ll be taking the exam to make sure your computer, internet connection, and location are compatible with the OnVUE software requirements.
- Review the technical tips and testing environment requirements below.
- Confirm your ID is compliant with Pearson VUE’s ID Policy and that the name on your Microsoft Certification profile matches exactly the name on the government issued ID you’ll present when you take the exam. To learn more about how to check the name on your certification profile, visit: Manage your certification profile.
- Update your Learn profile to include your mobile number and country code. If you lose connection during the exam, Pearson VUE will use this number to contact you. For instructions on how to update your profile, visit: Manage your certification profile.
- Read the Candidate Agreement. You must Agree to the Candidate Agreement during registration. You will be reminded of the exam rules and must agree to follow them before you can launch the exam.
- Explore the exam sandbox to learn more about the exam UI and the different types of questions you may encounter. In addition, review the videos on the Pearson VUE site so that you know how to prepare for your online proctored exam and what to expect during the exam.
Technical tips
Software and permissions
- Make sure the user account you’re using to log into your computer has local administrative permissions. For help on enabling administrative permissions, see documentation for Windows and Mac.
- Test on a personal computer rather than a work computer, if possible, as work computers often contain software that prevents OnVUE software from launching.
- You may need to configure your internet security and antivirus software to make an exception for the OnVUE Secure Browser executable file.
- Some antivirus software can cause performance issues. Consider disabling antivirus scanning while taking your exam.
- Make sure your security software won’t block the execution of JavaScript, Adobe Air applications, or Adobe Flash Player extensions.
Network
- Online proctored exams can be disrupted by proxy servers, network packet inspection/filtering, or strict network security configurations.
- If possible, use a hard-wired internet connection.
Testing environment requirements
Our policies, practices, and procedures may seem strict, but they maintain the integrity of our online proctored exams. That’s what makes your certification so valuable.
Office or home setting
Your office or home must meet the following requirements:
- Your office, conference room, or space must be walled, have a closed door, and be free from disruptions.
- No one else can be in or enter the room during your exam.
Communicating with the greeter and proctor
- Phone: during the check-in process, the greeter will ask for your phone number in case they need to call. After you’ve completed check-in, place your phone out of reach but close enough to be heard in case the proctor calls you.
- Chat window: Most communication with the greeter and proctor will be in the chat window.
- Microphone: During the check-in process and, if necessary, while taking your exam, you can communicate with the greeter and proctor via microphone.
- Language: Please note that your greeter and proctor may not know your preferred language even if your exam is available in that language.
Identity verification
You must present a current government-issued ID. Refer to the Pearson VUE Before test day page and click “View ID requirements” for acceptable examples.
- Use your mobile phone to capture the required headshot and ID.
- The name on the government issued ID you present must exactly match the name on your Microsoft Certification profile. See Manage your certification profile.
- If you’re in the process of updating or renewing your identification, please note that legal name-change forms, including ID renewal forms, are not accepted for online proctored exams.
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